Career Fair

311 Customer Service Representative (Part-Time)
Posting No.: 108191

ARE YOU LOOKING FOR:

An opportunity to learn about our City?
A fun team to work with?
A chance to contribute to an exciting service?

If you have drive and passion for customer service, and are interested in making a difference to our city, our
recruiting team looks forward to meeting you in person at our Career Fair.

At the Career Fair, we will review your resume and conduct a brief screening interview. If you meet our
requirements, there will be an on-line navigational test of approximately 30 minutes. Applicants who pass the test
will be scheduled for a future interview.

Please submit your resume on-line to Posting No.: 108191 at www.winnipeg.ca/hr and then bring a copy with
you to one of the following sessions:

An easily accessible downtown work location?
Additional skills to expand your career potential?
Flexible working schedules?

Suite 500 - 234 Donald Street
Thursday, February 9

2nd floor 510 Main Street (City Hall, Administration building).
Friday, February 10
9:30 a.m. to 2:00 p.m
Monday, February 13
9:30 a.m. to 2:00 p.m
Tuesday February 14
9:30 a.m. to 2:00 p.m

5:00 p.m. to 8:00 p.m.

Successful Candidates will have:
• High school graduation or equivalent combined with 2 years of experience providing excellent customer
service;
• Strong computer navigation skills and the ability to quickly learn various databases and applications in
a multi-tasking environment;
• Superior interpersonal skills;
• Demonstrated ability to speak clearly, calmly, and professionally;
• Excellent listening, reading and comprehension skills;

Bilingual applicants (French and English) will be given first consideration and will be required to
undergo a French language assessment;
A Criminal Record Check will be required of all successful applicants, at their own expense.

Salary Range: $12.35 to $17.93 per hour (plus $1.15 per hour evening and weekend shift premium). The City of
Winnipeg also offers a comprehensive benefits package.

Start Date of Training: March 19, 2012 (Employment begins with 5 weeks of full-time paid training. You must be
available Monday to Friday, 8:00 a.m. to 4:00 p.m.)

Hours of Work: After successful completion of training, hours of work will vary between 12 to 32 hours
scheduled/week). You must be available days, evenings and weekends.

For further information on the City of Winnipeg
and the 311 Contact Centre, please visit http://www.winnipeg.ca/