Under general supervision of the Sales Manager: Responsible for greeting customers at the dealership, identifying their transportation/vehicle needs, demonstrating the features and benefits of selected vehicles in relation to those needs, arranging test drives for customers, determining customers’ interest towards the successful agreement of purchase, sale and delivery of the vehicle.
• Clean & organize showroom and static displays weekly
• Keep work station in a neat and orderly fashion daily
• Follow and report on your weekly training goals set by sales manager
• Follow sales process set out by the group.
• Sell vehicles to obtain dealership profit, increase volume and maintain customer satisfaction.
• Examine and analyze actions continually to best manage time and plan more effectively.
• Keep abreast of technological changes in motorsport industry including: new products, features, accessories, and the benefits to customers.
• Recognize that business is built on customer satisfaction and work diligently toward that goal.
• Identify each client’s vehicle requirements by asking questions and listening.
• Demonstrate vehicles.
• Deliver vehicles to customers and ensure the customer understands the operating features, warranty conditions and all related documents in order to establish customer loyalty.
• Maintain an owner follow-up and prospect development system to encourage repeat referral and new business; through dedicated computer system.
• Acquaint customers with service department personnel to emphasize quality and efficiency of dealership operations.
• Prepare reports on all sales activities, including prospecting, follow-ups, sales presentations, new clients, repeat clients, etc.
• Accurately complete all appropriate paperwork related to sales on a timely manner.
• Attend all department meetings.
• Follow all company and manufacturer policies, directives and procedures.
• Comply with required health and safety regulations.
• Perform any other duties as required.
• Prospect and deal with existing dealership customers.
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