• Properly and professionally repair all motorcycle assigned.
• Maintain smooth and effective working relationships with other dealership departments.
• Establish and maintain a positive, comfortable and safe working environment in the Service Department.
• Establish and maintain a high level of performance on a daily basis.
• Repair every vehicle using the “Fix It Right The First Time” philosophy.
• Keep motivated as well as help to motivate all staff
• Assist in the development and implementation of plans to increase efficiency.
• Assist the technician team leader all Service Department training needs.
• Perform other duties as assigned by his or her supervisor
• Recommend and assist with the design of additional activities to improve shop profitability.
• Based on trends, recommend special promotions and programs.
• Support additional dealership customer retention activities.

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